Frequently Asked Questions

You can book directly online via our secure system or contact us by phone or email for a personalized request.

We accept Visa, Mastercard and American Express credit cards. Payments are 100% secure.

Yes, subject to availability. Contact us as soon as possible to adjust your dates or your stay.

Any cancellation must be notified in writing, either by e-mail or by registered letter.
In case of cancellation at least 30 days before the arrival date, the deposit will be fully refunded.

– For any cancellation occurring between 29 and 15 days before the arrival date, 50% of the total amount of the stay will be charged.

– Less than 15 days before arrival, no refund will be made, except in cases of duly justified force majeure.

– In case of no-show or early departure, the total amount of the stay remains due.

Yes, a local breakfast is included in all our packages, unless otherwise stated.

Check-in from 3 PM. Check-out until 11 AM. Early arrivals or late departures possible upon request.

Yes, free private parking is available for our guests.

We welcome pets in certain accommodations, by prior request only.

Yes, free Wi-Fi is available in all our accommodations.

Yes, we offer local activities: hikes, tastings, and excursions. Don’t hesitate to contact us to find out more.